Privacy Policy

This Privacy Policy governs the collection, use, protection, and disclosure of personal information by Detail On The Go ("we," "us," "our") through our suite of DOTG websites and mobile applications, collectively referred to as our "Service." By accessing or using our Service, you acknowledge and consent to the practices outlined in this Policy. Please carefully read and understand this Policy to learn how we handle your personal information.

1. Information We Collect:

1.1. Personal Information: When you interact with our Service, we may collect personal information that identifies you, such as your name, email address, phone number, and payment information. This data is voluntarily provided by you during website or app usage and interactions with our customer support.

1.2. Vehicle Information: In order to provide our detailing services, we may gather vehicle-related details including the make, model, year, and license plate number.

1.3. Usage Data: Non-personal information about your interactions with our Service, such as IP address, browser type, device information, and access times, may be automatically collected to enhance service performance and functionality.

2. How We Use Your Information:

2.1. Providing Services: We utilize the information you provide to deliver our mobile detailing services, which includes appointment scheduling, payment processing, and communication related to the service.

2.2. Communication: Your contact information may be used to send you service-related updates, promotional offers, and marketing communications, with your consent. You can choose to opt-out of such communications at any time.

2.3. Improving Services: We analyze usage data to improve our services, website, and user experience.

2.4. Legal Obligations: Your information may be used to fulfill legal obligations, respond to legal requests, and protect our rights and interests.

3. Sharing Your Information:

3.1. Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business. These providers include payment processors, appointment schedulers, and customer support platforms.

3.2. Business Partners: In certain cases, we may collaborate with third-party partners to offer combined services or promotions. Your information may be shared with these partners only after obtaining your consent.

3.3. Legal Requirements: We may disclose your information in response to lawful requests, court orders, or government investigations.

4. Data Security:

While we implement reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, no method of internet data transmission is entirely secure. Thus, we cannot guarantee absolute security.

5. Data Retention:

We retain your personal information for as long as required to fulfill the purposes described in this Policy, unless extended retention is mandated or permitted by law.

6. Your Rights:

You possess the right to access, correct, update, or delete your personal information. You can exercise these rights by contacting us.

7. Contact Us:

If you have questions, concerns, or requests regarding this Policy or our data practices, please reach out to us at levi@detailongo.com.

8. Changes to the Privacy Policy:

We may periodically update this Policy to reflect business practice changes or legal requirements. Material changes will be communicated through our website or other communication channels. Your continued use of our Service after such updates signifies your acceptance of the revised Policy.

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This version of the Privacy Policy was last updated on 07-24-2023. Copyright © 2023 Detail on the Go, LLC. All Rights Reserved. Unauthorized use is prohibited.